With a rather sad lead up I was forced back in April to purchase a vehicle. I wasn’t planning on it at the time but the situation came around to where it was the only way to go. Even though the reasons were not on par I have to admit that I was excited to get to get a new ride. I had been snooping around the Jeep dealership months before. I had my eye on a new Wrangler. I had always wanted a Wrangler and they were in my price range. Actually, the Wranglers are cheaper than most other new vehicles I have purchased but at this point I was shopping for me and what I wanted. Not for kids, gas mileage or a wife’s desires.
I bee-bopped, yes, bee-bopped on down to the Chrysler dealer to look at Jeep Wranglers. OK, I’ll be honest. I went to buy a Jeep Wrangler. I’d already looked at them and did the research back in the winter. Now I had an excuse. I met with the salesman and we started the journey. There were only two on the lot that was both in my reach financially and that I wanted. I went down there thinking I wanted a black one. The black one was an automatic transmission and about $2000 more money. The other one was a bright blue or as Jeep calls it “Cosmos Blue”. It was the cheapest of the wranglers and exactly what I wanted other than the color. Then I drove it. I fell in love and lust at the same time. He had me by the proverbial balls. With approval from Michele about the color I did the deal. This Jeep is as base model as they sell them. The only extra accessory were the step rails. It was standard shift and had air conditioning. All I needed. the color grew on me before I left the lot. We completed the deal fairly quickly and I was off to the house to put the top down and head to the beach.

The next day was Sunday and we were headed out for a ride in the new ride. I started up the Wrangler and heard an unusual tone. Then I noticed the dreaded check engine light. I was stunned. I had less than 200 miles on my baby. We did we what we set out to do and when I got home I put my code reader on the Jeep’s computer. It showed a misfire in one of the valves. I was not happy.
Monday morning bright and early I arose and trekked to the dealership, first one in line. They took it to the back and in about an hour they brought it back around and told me it was just a fluke. Nothing was wrong. They cleared the code and I was good to go. I didn’t think too much about it at the time. That Wednesday, two days later, the check engine light comes back on. So Thursday morning I’m back at the dealership. That’s two visits to the service department in less than a week from the purchase date. They take it to the service area and I am really not happy but I am being cooperative. In another wasted hour of my life I hear from the service writer. She tells me that there are problems with this particular motor in the 2012 V6s. They tell me they have to order a new head because the one that came from the factory was defective and it would take up to two months because they were on national back-order. Fuck me runnin’!!!! Then they tell me that when the parts do get there they will rent me a car because it will take three days to install the new parts. The surprising sentence came next. I am informed that I can drive my Jeep until then. They claim that even though the check engine light is on and there is an air leak at the head and the top of the valve is getting scorched it’ll be o.k. So off I go.
For the next two months I find a few other problems surface. I noticed one day that there was a piece of plastic missing off of my windshield wiper. I go by the dealership and get the salesman to order it for me. Then I notice that I don’t have the lug nut key that I would have to have to change a tire. I make another journey to the south side to get that. By the way, the lug nut key comes in a packet that also includes extra lug nuts. Not that I would ever have a flat tire or anything. They find the package that goes to my Jeep. Same stock number and everything. No, we have not begun.

Fast forward to the middle of July and I get a phone call saying that my parts are in. I discuss with the service writer the fact that I am a big boy and when we rent this car I need an SUV or a truck. She says that is no problem. Well it must have been. I drop off my Jeep for it’s three day repair and Maynard G. Krebs from the rental car company shows up in a Mitsubishi Eclipse to pick me up. I wedge my fat-ass in the aforementioned tuna can and we go to the lot. Yes, you guessed it, they stuck me in a piece of shit car. A damn Chevrolet Impala. It’s either that or a minivan. I’m screwed. So I drive that fine unit for three days except for the day I conned Michele into driving it. Hee hee.
I hadn’t heard from the fine technicians so I a call on Thursday morning to check on my baby. After an eternity on hold they tell me she is fixed and ready to go! I am so happy. I get dressed and head that way. I get out of the rental car and I am met by the service writer who hands me a stack of paperwork and directs me to the cashier. They didn’t try and charge me but I was miffed at why they couldn’t tote this paper themselves. I finish in there and I back out into the service bay and ask where my ride is. She says, “it’s somewhere behind the fence”. I get the keys and head out for the journey that is reminiscent of a Steve Martin scene where he is dropped off in a rental car parking lot and has to walk miles back to the airport. I find the blue beauty and head home. No, it’s not over.
The next Friday night, Michele and I were headed out for dinner. As you have probably assumed, the check engine light comes back on. After dinner I head home and check the code and it’s the same damn thing. I am blood red furious. Many bad thoughts circled my over sized head. Saturday morning I am again first in line at the service department. I drive in and park. The service writer that day happens to be the service manager. I launched. I go all south Georgia Trooper side of the road ass chewing on him. At one point he tries to tell me if I don’t calm down I can go somewhere else. Then he tells me that they don’t make the Jeeps there, they just fix them. I begged to differ, very loudly. After more hours of my life in the gutter he comes to tell me that it’s the same problem and they don’t know what to do. He has to call Chrysler in Detroit to find out what the next step would be. I ask to talk to the general manager. I gather him, the service manager and the salesman and go around the room gnawing on asses. They attempt to justify some of there actions and blame Chrysler but I remind them I didn’t buy the damn thing in Michigan. That meeting didn’t go well. I leave in my Jeep and am promised a phone call on Monday morning. Monday came and went. Friday I get the news. I have to drop off my Jeep on the next Monday so they can run some tests. I’m starting to think it’s terminal. Monday morning I drop it off with the demand that I drive something “bigger” off of the lot. They give me a KIA Sorento, nuff’ said.
Today is Wednesday. I called myself because it didn’t look like they were going to. The service manager actually tells me that the engineers at Chrysler want to put a second new head in it but he has no confidence in their decision. Whatever. I just want my shit right. I make the trip again. While I am there an anonymous employee enlightens me and tells me that there are a set of larger Sahara tires stowed away in the back and I should pitch a fit for them since I’ve had so much trouble. Sounds good to me since the tires that came with my Jeep look they came off of my red wagon from the 70’s. I go to the general manger who is a Yankee from hell and throw my second fit. He agrees that I can have them but he doesn’t have time to handle that right now. So I go to the service manager and throw it on him. He says “SURE!!” He comes back to tell me that he doesn’t have any. I walk him back to where they are and point them out. He says, “Oh, those, sure, we’ll put them on,” More time goes by and he comes to inform me that they don’t have the lug nut key to fit my Jeep. You know, the one they forgot to give me when I bought the damn thing. So I have to load back up in the KIA and drive back to Wilmington Island to get my lug nut key for the damn dealership!! I drive back across the county to deliver the tool to the certified technicians at the Chrysler place. He mounts the tires and sends me on my way. Guess what. The freaking tire pressure light comes on!! By now i have tested every light on my dash with only 4700 miles!! I spin around and got back to the dude who, by the way, has a long Mohawk. Don’t ask for pictures, I couldn’t get one. He tells me that he has program the computer to accept the new tires. Twenty more minutes fall off of my existence and I can finally go.
So I am waiting on a second head. Lord only knows what happens next. As for me, I’m just tired.
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